Premier Inn Canterbury City Centre, Canterbury ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

New Dover Road, Canterbury, United Kingdom

Premier Inn Canterbury City Centre offers a family-friendly experience with modern amenities. This 3-star Canterbury hotel features a Thyme Restaurant and includes free Wi-Fi throughout the property.

Rooms & Amenities

All rooms at Premier Inn feature an en suite bathroom with a hairdryer, tea and coffee making facilities, and a flat-screen TV with satellite channels. Accessible rooms provide additional space with a double or kingsize bed and wider entry bathrooms.

Dining Options

Breakfast options include freshly cooked favorites alongside vegetarian and vegan selections. Dinner options feature items such as Sirloin Steak and Chicken Katsu Curry at the on-site Thyme Restaurant, where family meals can be enjoyed.

Local Area & Transportation

The hotel is just a 10-minute walk from attractions including Canterbury Cathedral and the Marlowe Theatre. Buses run frequently nearby, providing access to the city center and local landmarks.

Services & Parking

Parking is available for a fee at a nearby lot, located 0 miles from the hotel. Additionally, laundry services are offered for convenience during extended stays.

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Getting around

A list of all available modes of transport

City Center

Canterbury2700 ft

Airports

London City (LCY) 59.4 mi

London Southend (SEN) 70.4 mi

Train

Canterbury East Train Station2700 ft

Canterbury WestTrain Station4300 ft

Bus

Bus stop400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Retreat

“The spa facilities were very nice, especially the heated pools that provided ultimate relaxation.” view full review

Spotless Comfort

“The room was immaculate, with every corner perfectly clean and tidy, enhancing our overall experience.” view full review

Delicious Breakfast

“The breakfast buffet offered a stunning variety of fresh and tasty options that made our mornings good.” view full review

Excellent Shower

“The shower pressure was fantastic, providing an invigorating experience after a long day.” view full review

General

Non-smoking rooms
Wi-Fi

Room features

Wi-Fi in rooms

Media

CD player

Location

New Dover Road, Canterbury, United Kingdom

Map view

New Dover Road, Canterbury, United Kingdom

City landmarks

Church

Canterbury Cathedral

3600 ft

St. Augustines Abbey Longport Winter opening hours- only open Saturday and Sunday 10am - 4pm

St Augustine's Abbey

2300 ft

Museums

The Canterbury Tales

3600 ft

Parks

West Gate Towers

4800 ft

Castle

Canterbury Castle

5100 ft

Museums

Canterbury Roman Museum

3100 ft

Gallery

Royal Museum and Art Gallery with Buffs Regimental Museum

3800 ft

St Peter's St

Westgate Gardens

5100 ft

Church

Catholic Church of St. Thomas of Canterbury

2500 ft

Stour Street

Canterbury Heritage Museum

2500 ft

Art object

Statue of Geoffrey Chaucer

2500 ft

25 High Street

Eastbridge Hospital

4000 ft

University of Kent

The Canterbury Labyrinth

2200 ft

Gallery

Lilford Gallery

2300 ft

17 Palace Street

Conquest House Gallery

2500 ft

Christ Church Gate 11E The Precincts The Buttermarket

Christ Church Gate

3200 ft

Museums

The Kent Museum of Freemasonry

4800 ft

Synagogue

Old Synagogue

2700 ft

Canterbury City Walls

4800 ft

Church

St Peter's Anglican Church

3000 ft

Church

St Mildred's Church

3000 ft

Gallery

Sidney Cooper Gallery

3200 ft

Mall

The King's Mile

4000 ft

Shopping Area

Whitefriars Shopping Centre

3700 ft

Stour Street

Greyfriars Chapel and Franciscan Gardens

4800 ft

Square

The Buttermarket

3100 ft

Parks

Dane John Gardens

4000 ft

The Spitfire Ground St. Lawrence Old Dover Road

St. Lawrence Ground

1.0 mi

Nearby

Church

St Martin's Church

1400 ft

Church

Parish Church of St Paul

1900 ft

Restaurants

Pizza Hut

3000 ft

Unit 7 Barton Business Park New Dover Road Unit 7

Waitrose Cafe

3300 ft

St GEORGE'S Place St. Georges Centre St George's Centre

New Far East Chinese Takeaway

2700 ft

1 Edward Road

Beretun Restaurant

4000 ft

New Dover Road

The Lounge Bar & Kitchen

600 ft

41 Saint George's Place Christ Church Students' Union Saint George's Centre

The Lunchbox

1200 ft

63 Dover Street

Costa Coffee

900 ft

Subway 43 St. Georges Place

Jaspers Take Away

2400 ft

St. Pauls St Pauls

Subway

1000 ft

4-5 Upper Bridge St.

Reviews and Ratings

Feedback from previous guests about their experience.

78%

liked the hotel and would stay again

convenient location

clean rooms

noisy surroundings

mixed service experience

7.8/10

Very good

Rooms

6.6

Location

7.9

Service

6.5

Dining

5.8

Angela

United Kingdom, June 2024

7.0/10

The hotel is ideally located near the city center, making it a lovely place to spend the night. The rooms have camp bed mattresses for disabled guests but might be a concern due to low beds.

Rooms

7.0

The rooms are equipped with camp bed mattresses for disabled guests and have sealed windows with air freshener.

Service

6.0

The service was a mix, with some staff being very helpful, like accommodating a request to freeze a medical cool pack, while others lacked understanding of customer service, notably a male waiter.

Location

8.0

The hotel is reasonably close to the city center, offering easy access to various attractions and amenities.

Dining

7.0

The dining options do not include meals, but Indian dishes are available for those interested. Pricing for dining was not specified.

Facilities

7.0

Value for money was not explicitly discussed.

convenient location

noisy surroundings

Richard

United States of America, May 2024

7.0/10

I had a mixed experience at this hotel. The rooms were equipped with sealed windows for disabled guests, but the beds were too low for my liking. The secure access and presence of air fresheners were nice touches. However, some improvements are needed in terms of room comfort.

Rooms

7.0

The sealed windows for disabled guests were a thoughtful addition, but the beds being too low was a downside.

Service

8.0

I appreciated the helpfulness of the staff who accommodated my request to put a medical cool pack in the freezer. However, one of the male waiters seemed to lack understanding of good customer service.

Location

7.0

The hotel's location was convenient, situated reasonably close to the city center. However, being halfway to the cricket ground may not suit all travelers.

Dining

6.0

The dining options did not include meals, but guests could enjoy typical Corsican products. Price may be a consideration for some.

Facilities

7.0

The facilities were decent, with secure access and air fresheners. However, improvements in room comfort could enhance the overall experience.

Adam

United Kingdom, February 2024

7.2/10

I found the hotel to be conveniently located in the city center, making it easy to access various attractions. The rooms were comfortable and clean, though the low beds with camp bed mattresses were not ideal. The service was a mix of unhelpful from one staff member but accommodating from another. The dining options were satisfactory, with no included meals but decent fruit salads available. The facilities were secure and well-maintained.

Rooms

7.0

The rooms were comfortable and clean, but the low beds with camp bed mattresses were not the best choice.

Service

6.0

The service varied from unhelpful encounters to accommodating assistance, creating a mixed experience.

Location

8.0

Being in the city center, the hotel offers convenient access to various attractions and amenities nearby.

Dining

7.0

While meals were not included, the fruit salads provided were a decent option for a quick bite.

Facilities

8.0

The facilities in the hotel were secure and well-maintained, offering peace of mind during my stay.

Philippa

United Kingdom, February 2024

6.0/10

The hotel is located close to the city centre, making it convenient for exploring all the city's attractions. The rooms were not suitable for disabled guests, with low beds and camp bed mattresses. The service was a mix of unhelpful staff and helpful gestures from the male waiter. The dining options were limited and didn't include fresh meats. Despite these drawbacks, the facilities were adequate and functional.

Rooms

5.0

The rooms had low beds and camp bed mattresses, not ideal for disabled guests.

Service

6.0

The staff's customer service varied, but the male waiter was accommodating.

Location

8.0

The hotel is in reasonably close proximity to the city centre, offering easy access to all the city's attractions.

Dining

5.0

The dining options were limited and lacked fresh meats.

Facilities

7.0

The facilities were adequate for a comfortable stay.

convenient location

limited dining

Valerie

United States of America, December 2023

6.4/10

I had a mixed experience at this hotel. On one hand, the rooms were quite comfortable and had a nice touch with the air freshener. However, the camp bed mattress was not ideal for a good night's sleep. The sealed windows were great for security, but the lack of fresh air was a downside.

Rooms

7.0

The rooms had a nice touch with the air freshener and secure access but the camp bed mattress was uncomfortable.

Service

6.0

The service was a bit hit-or-miss. Some staff members didn't seem to understand customer service, while others like the male waiter who accommodated my request were very helpful.

Location

7.0

The hotel's location was reasonable, being reasonably close to the city center. However, it was a bit far from the cricket ground, which was a downside for me.

Dining

5.0

Dining options were limited, and the fact that pies were the only offer was disappointing.

Facilities

7.0

The hotel had basic facilities, nothing extraordinary but also nothing lacking.

United States of America, November 2023

6.6/10

I had a mixed experience at the hotel. The rooms were clean and comfortable overall, but the beds were too low for my liking. The staff were a bit hit or miss with their service, although I did appreciate the helpfulness of the male waiter. The location was convenient, being reasonably close to the city center. However, the dining options were limited, and I had to settle for classic fried fish. The facilities were decent, but some improvements could be made.

Rooms

7.0

The rooms were clean and comfortable, but the camp bed mattresses were not to my preference.

Service

6.0

The staff's understanding of customer service varied, but I was thankful for the assistance from the male waiter.

Location

8.0

The hotel's location on the edge of town was convenient, although not right in the city center.

Dining

5.0

The dining options were limited to classic fried fish, which was not ideal for me.

Facilities

7.0

The facilities were satisfactory, but there is room for improvement.

Convenient location

Limited dining options

Mike

United Kingdom, September 2023

6.6/10

The hotel is conveniently situated close to the City Centre, making it easy to access all the attractions. The rooms, although equipped with sealed windows for disabled, had low beds with camp bed mattresses and air fresheners. The service was mostly friendly but lacked understanding of customer service in certain instances. The location, being on the edge of town towards the cricket ground, offers a mix of convenience and serenity. The dining options were not included in the stay and only offered grilled sandwiches. Overall, the hotel provides average facilities that meet basic needs.

Rooms

6.0

The rooms had unique features like sealed windows for disabled guests, but the low beds with camp bed mattresses and air fresheners were not ideal.

Service

7.0

The staff, while generally helpful, showed some gaps in understanding customer service, particularly observed with the male waiter.

Location

8.0

The hotel is situated on the edge of town towards the cricket ground, offering a peaceful location with easy access to the city center.

Dining

5.0

The dining options were limited to grilled sandwiches and were not included in the stay.

Facilities

7.0

The hotel provides basic facilities that meet general needs.

Joel

United States of America, September 2023

7.4/10

The hotel is conveniently located in the city center, within walking distance of everything. The rooms are clean and comfortable, with secure access for disabled guests. However, the beds are too low and have camp bed mattresses. The service was very helpful, especially accommodating a request to put a medical cool pack in the freezer, though some staff members need to improve customer service skills. The dining options are not included, but there is fruit juice available. The facilities are satisfactory.

Rooms

7.0

The rooms are clean, comfortable, and have secure access for disabled guests, but the beds are too low and have camp bed mattresses.

Service

8.0

The service was very helpful, especially accommodating special requests like putting a medical cool pack in the freezer, but some staff members could benefit from better customer service training.

Location

9.0

The hotel is conveniently located in the city center, within walking distance of everything.

Dining

6.0

The dining options are not included, but there is fruit juice available.

Facilities

7.0

The facilities are satisfactory.

Robert

United States of America, July 2023

7.0/10

The hotel is centrally located, reasonably close to the City center, offering a convenient stay. The rooms were clean and comfortable, though the bed height was a bit low. Dining was not included, but fresh seafood options were available. The facilities were sufficient for a comfortable stay.

Rooms

7.0

The rooms were clean and comfortable, but the bed height was a bit low and the air freshener was overwhelming.

Service

6.0

The service varied, with some staff not understanding customer service, but others were very helpful and accommodating, like the male waiter who assisted with freezing a medical cool pack.

Location

8.0

The hotel's location is reasonably close to the City center, making it convenient for exploring the area.

Dining

7.0

Dining was not included, but the hotel offered fresh seafood options for those interested.

Facilities

7.0

The hotel had basic facilities to ensure a comfortable stay.

Julian

United Kingdom, June 2023

6.6/10

The hotel is conveniently located halfway to the cricket ground, a stone's throw away from the city center. The rooms are comfortable but could use higher beds and better air fresheners. The service was mixed, with some staff being exceptionally helpful while others lacked in understanding customer service. The proximity to the adjacent pubs offering decent food is a plus. Dining options are not included, and the overall facilities are basic but adequate.

Rooms

7.0

The rooms were comfortable but had low beds and could benefit from improved air fresheners.

Service

6.0

The service varied, with some staff members being very helpful while others lacked in understanding customer service.

Location

8.0

The hotel is conveniently located halfway to the cricket ground, close to the city center and adjacent pubs with good food options.

Dining

5.0

Dining options are not included.